Department Descriptions

Administration

The Administration Department is responsible for managing Board operations and coordinating all proceedings of the Authority’s governing body and its committees. In addition, the department is responsible for facilities management of the Authority’s main office location, information technology across the organization’s various locations, and management of the administrative systems, procedures, and functions of the Authority.

Legal

The Law Department serves as the primary legal counsel for the Authority. The Law Department’s work takes three forms: by providing legal advice to the Authority’s departments, by defending and counseling the Authority, with Special, Bond and Insurance Counsel in litigation and transactional matters, and by advising and guiding the Authority in meeting its mission of revitalizing the City of Atlantic City. The Law Department is led by General Counsel who is the Chief Legal Officer of the Authority. General Counsel leads attorneys, paralegals, legal assistants, and outside counsel to provide the Authority with a comprehensive and broad range of advice covering all legal issues.

Submit an OPRA Request: To make an OPRA request, please visit our OPRA section of this website.

Finance

The Department of Finance oversees the Authority’s assets and protects its financial resources. Led by the Chief Financial Officer, the Department of Finance provides fiscal policy recommendations to the leadership of the Authority and is responsible for all financial activities and functions of the Authority. This includes paying all vendors; collecting all revenue; recording all receipts, expenditures, and other financial transactions and preparing all financial reports on behalf of the Authority. The department is also responsible for the Authority’s assets and resources, including investments, revenues, budgetary appropriations and expenditures, and fixed assets.

Authority Reports: To view financial reports, visit the Reports section of this website.

Communications and Marketing

The Communications and Marketing Department oversees external and internal communications, public relations and events, brand identity, website management and communications/marketing strategy for the Authority. On the leisure marketing side (“DO AC”), the Communications and Marketing department manages Atlantic City Restaurant Week, the Atlantic City Host Awards event production and management, DO AC leisure website management (including all content and calendar of events), visitor services and visitor information center, graphic design, and printing for DO AC marketing activities and Meet AC needs and a fee-based membership program for marketing partners which currently has 500 members.

Submit a Press Inquiry & Interview Request: Please submit any press inquiries or interview requests for the Executive Director or leadership representatives via email to [email protected] or view our Press & Media section on this website.

Planning and Development

The Planning and Development Department works to ensure that the City of Atlantic City remains a vibrant and sustainable city by partnering with key decision makers and the community to balance the spectrum of needs and interests while addressing the dynamics of growth and change. The Planning & Development department guides land use, economic and redevelopment within the Tourism District. This process is governed through development and enforcement of land use regulations and standards as established by CRDA’s Masterplan and regulations.

EngageAC & GIS Platform: To access information pertaining to the GIS system, Codes and Standards and Tourism District Master Plan, you can access the GIS engine or visit our Engage AC section on this website.

Tourism District: To learn more visit the Tourism District web page or see Land Use Regulation & Enforcement Division

Human Resources Department

The Human Resources department manages the employee life cycle: recruiting, hiring, onboarding, compensation, training, performance management, and off-boarding. HR also enforces company policies and practices and manages employee relations and labor relations; administers payroll, pensions, benefits and leaves; maintains personnel records; and manages certain compliance matters (such as ethics training, audits, and mandatory reporting). All functions are performed in accordance with applicable State and Federal statutes and guidelines.

To View Career Opportunities at the CRDA: Please visit our job opportunity page or send email to Human Resource Director [email protected]

Project Implementation & Management

The Project Implementation & Management department is charged with managing the planning and implementation of capital development projects within the Tourism District in the City of Atlantic City, at the Atlantic City Convention Center and Atlantic City Rail Terminal, Jim Whelan Boardwalk Hall, the Wave Garage and CRDA offices. This department also maintains and ensures project management standards for infrastructure capital improvements specific to utilities and facilities on behalf of the Authority.

Special Improvement Division

The CRDA’s Special Improvement Division (SID) performs many services throughout the Tourism District that improves the cleanliness and safety of the business community and visitors to Atlantic City. The SID division is comprised of a General Maintenance group of 43 year-round team members and up to 25 seasonal team members. SID also oversees an Ambassador/Environmental Services group consisting of 30 full-time team members and 30 seasonal team members.

Pay Your SID Assessment Bill: Please submit your payment through our secure payment platform online or visit the Special Improvement Division (SID) section on this website.

Facilities Management

The Facilities Management Department is responsible for managing and directing operations, maintenance, food & beverage, and marketing contracts for Jim Whelan Boardwalk Hall and the Atlantic City Convention Center. The department is also charged with revenue generation and increasing overall efficiencies of these facilities. In addition, the director works with others outside of CRDA to develop working relationships that will benefit the Authority.

Atlantic City Convention Center and Jim Whelan Boardwalk Hall: Please visit the websites for the Atlantic City Convention Center and Jim Whelan Boardwalk Hall. To inquire or book a facility, please go to Visit Atlantic City.